Clarification Text on the Protection and Processing of Personal Data Your personal data is important to us. During the processing of your personal data, necessary measures are taken to prevent unlawful use and ensure the preservation of your personal data, in accordance with the legislation, to provide an appropriate level of security. Data Controller This Clarification Text on the Protection and Processing of Personal Data (“Clarification Text”) has been prepared by Motif Kuyumculuk (“Company”) as the “Data Controller” within the scope of the Personal Data Protection Law (“Law”) and the Communiqué on the Procedures and Principles to be Applied in Fulfilling the Obligation to Inform (“Communiqué”). Commercial Title: Motif Kuyumculuk San.Tic.A.Ş MERSİS No: Address: Mollafenari Mh. Kılıçcılar sok. no:53 Eminönü/İSTANBUL Phone: +90 212 520 03 87 E-Mail: info@robertobravo.com Your personal data such as TR ID number, name, surname, gender, date of birth, wedding anniversary, mobile phone, e-mail address, address information, shopping information, campaigns and coupons utilized, device type used, IP address, membership information if you become a member, and ring size data provided to our Company are processed fully or partially automatically or by non-automatic means provided that they are part of any data recording system, in accordance with the Law and relevant legislation. Purposes of Processing Personal Data Your personal data may be processed for the purposes of presenting, promoting, diversifying and developing our products and services, providing after-sales support services, communicating with you regarding the products and services you have received/will receive, carrying out membership transactions and benefiting from membership rights, answering questions regarding customer records, developing new products, offering customers the opportunity to resell products, ensuring a certain quality standard, fulfilling our obligations under the contracts we have concluded with you, conducting marketing analysis studies, carrying out studies, advertisements and displays for your special preferences and interests, creating invoice and accounting records, carrying out loyalty processes for products and services, carrying out customer relationship management processes, carrying out activities aimed at customer satisfaction, tracking and evaluating your requests, suggestions and complaints, carrying out advertising-promotion processes, increasing user experience through our website, carrying out electronic and other commercial-social communications for membership applications if you give your consent, carrying out analysis and in-house reporting activities, ensuring transaction security, and fulfilling our legal and statutory obligations. Parties to Whom Your Personal Data is Transferred and Purposes of Transfer Your personal data may be shared with our business partners, suppliers, affiliates, shareholders, group companies, audit companies, payment institutions, legally authorized public institutions and organizations, legally authorized private law persons located in Turkey and abroad, within the scope of the “Purposes of Processing Personal Data” listed above, in accordance with the basic principles of the Law. Method of Collection and Legal Reason for Your Personal Data Your personal data may be collected audibly, electronically or in writing during the membership phase of the virtual store (www.robertobravo.com), during the order placement process without being a member of the virtual store, during your applications made directly to our Company or through organizations from which our Company receives support services from Turkey or abroad to use the products and services offered by our Company, during calls made with the call center owned or serviced by our Company, during the establishment of product and service contracts, in stores opened by our own organization or by authorized companies, and during certification and product/service warranty registrations. In addition, your personal data is processed based on the legal reasons specified in Article 5 of the Law and listed below. In the presence of the personal data processing conditions listed below in accordance with the Law, your personal data may be processed without your explicit consent. Explicitly stipulated in the laws It is necessary to process personal data belonging to the parties of a contract, provided that it is directly related to the establishment or performance of a contract It is mandatory for the data controller to fulfill its legal obligation It is mandatory to process data for the establishment, exercise or protection of a right It is mandatory to process data for the legitimate interests of the data controller, provided that it does not harm the fundamental rights and freedoms of the data subject We inform you that in cases where the personal data processing conditions listed above do not exist, explicit consent of the customers is obtained for personal data processing activities and no processing activity is carried out without explicit consent. Explicit Consent Your personal data is processed within the scope of the Clarification Text. In cases where my explicit consent is sought, I accept that my personal data will be processed in accordance with the principles specified in the Clarification Text and transferred to the third parties specified in the Clarification Text. Rights of the Personal Data Owner You can submit your requests within the scope of Article 11 of the Law, which regulates the rights of the data subject, to our Company in writing to Molla Fenari Mah. Kılıçcılar sok. No:53 Eminönü, İstanbul address or to our e-mail address robertobravo.com with a secure electronic signature or by other methods specified in the Communiqué on the Procedures and Principles for Application to the Data Controller. Our Company reserves the right to update this Clarification Text at any time within the framework of changes that may be made in the current legislation.
